The Candidate- Johnny Reis VS the Recuiter

The Review

Dear Readers,

In today's blog I am going to share the story of a client who wrote to me as a candidate who was seeking employment. I was impressed by his resume and determination, so decided to publish. 

I believe the industry needs to be more regulated. Amateurish, untrained agencies are sullying the industry.

If you believe candidates should use your Recruitment Agency call me (0422 312 988) I will interview you and your answers will be published in The Review. 

If you want to survive, let my readers know you reach RCSA standards and that your practices are ethical and honest.

There has to be accountability. 

The rest are his words verbatim.

I am not responsible for any comments made below:

Hi Jason

I have put some info down below; hope this helps to wake them (employment agents) all up?

I am also very pleased to advise that I found employment totally on my own – YES success again!

Qualifications;

•        Masters of Business Administration Degree plus management

•        Bachelor of Business Degree plus management

•        Advanced Diploma in Business Management

•        Diploma/ Certificate IV Finance & WA supplementary Cert

•        Anti-Money Laundering & Counter Terrorism Certificate

•        Occupational Health & Safety Certificate

•        Tri ligula - English, Afrikaans and German

Experience;

A creative, approachable and flexible individual with 30 years successful experience in the FMCG Multi-National Corporate Commercial B2B Sales markets, General Management, Business Management, Sales Director and Management, Operations, Warehousing & Distribution Management, Marketing and Merchandising Management, Financial and Strategic Management, Brand Management, HR & Client Service Management.

Skills and Computer Skills

•        Microsoft Office Suite

•        SAP

•        Geni

•        MYOB

•        Various In-House Systems

Other Skills;

Strategic management, P&L management, financial management, People management, Brand management , Sales growth.

•        Branch and Business management and accountability to achieve & meet set targets and budgets plus budget setting and cost management

•        P & L, stock profit and margin management

•        Credit & Debtors management

•        Management of trading and micro marketing as well as Change Management

•        Stock management including controlling of shrinkage and Ullage

•        Operations management to comply to State and Federal government regulations including OH&S, HACCP and EEO policies, procedures and legislations

•        HR management and personnel training to improve efficiency of all systems and procedures for more effective customer service (CRM system) and as a result meeting of KPIs

Some Achievements in my career:

My Career started at grassroots level working my way up through to senior management and director level.

•        Business growth of 189% in 5 years (not off a low base either)

•        New Brand market share growth from 5% to 89% in 6 months

•        Margin growths of over 15% in most cases.

•        First country to launch Colgate Triple Action toothpaste in the world thereafter a successful International run out by Colgate.

•        Company Sales Director by age 28 large company + - 700 staff representing over 140 Multi National organizations, the like of Colgate, Kellogg’s, Lever Brothers, Cadbury, Nestle, Borden’s,  Permark International, Richardson Vicks, L’Oreal, Tiger Group, BATA, to name but a few(turnover in excess of $2 billion per year)

•        Company amalgamation and mergers

My career searching methods:

seek.com.au

Career One

My Career

The so called large employment agents, the likes of Hay’s, Hudson, Michael Page, Robert Walters, K2 and many others

Two Head Hunter companies

Jobs Rapido

Simply Hire Alert

Most FMCG Companies

Service from employment agents:

WHAT SERVICE?!! Lack of is a much better description.

99% of the time one gets a “WE REGRET” letter within a few minutes of Job application lodgement. No reason, but if asked to elaborate on one’s application, all you get is “A more suited candidate was found” Yeah Right!!!!!!!!!!!!!!

Or even worse NO RESPONSE AT ALL

On the odd occasion when they give one the privilege to get a one on one interview with them, they will sit one down with a totally unprofessional young individual that will ask stupid questions such as “Why did you apply for the position”?. Hallo! I’m looking for employment,  or in my wife’s case (a Magistrate for 21 years looking to get back into the legal game in Australia, Yes she did all that was required to qualify, studied and now holds 3 law degrees and is admitted to practise in Australia)

The question was asked “What does a magistrate do?” get real people.

You are not dealing with idiots.

Personally, I feel that the employment agents are not that at all, but rather 90% are just bums on seats waiting for their own opportunity, they might even be using their position to gain their own sought after position or use this for a mate………………………………..

Yet companies pay employment agents the equivalent of 2 months to six months’ candidates salaries, I have to ask WHY?

It is about time these people, young and old, realise they are working with people’s careers, lives and the lives of the candidates’ families.

Funny though, one then goes out and finds work on one’s own, but yet the employment agents will make contact and want my business, think about that one for a moment (will this happen after the way one is treated)??????

Jason the thing is when I immigrated to Australia around 11 years ago, I had to go through all the governments do’s and don’ts, from health tests to studies and experience qualifications and assessment’s. Then seeking work in Australia one has to deal with employment agents that provide no service at all or do not care at all.

This makes me ropable to no end and I better stop here as I am about to say things that should not be said.

I hope this will be of some help to your blog and that the 90% of employment agents wake up and smell the roses, guys someone will come along and make it worth the while for candidates, no matter if you are a boutique or large employment agency.

Business stays business and it all starts with SERVICE………………..and if any one of you want to contact me please feel free to do so, I will gladly have a chat but be warned you will hear the TRUTH.

Kind regards

Johnny Reis

Resume follows

Johnny De Agrella Reis

Email: johnydr@bigpond.com      Mobile: 0488 662 112

34 Savannah Way, Iluka WA 6028

Australian Citizen

Objective

            With successful experience as a backdrop as well as a target, I shall continue to be successful and positively contribute to the growth of the organization that I join.

Profile

•          A creative, approachable and flexible individual with successful experience in the FMCG Multi-National Corporate Commercial B2B Sales markets, General Management, Business Management, Sales Director and Management, Operations, Warehousing & Distribution Management, Marketing and Merchandising Management, Financial and Strategic Management, Brand Management, HR & Client Service Management.

•          Highly dedicated with strong senior management experience supported by well-developed leadership, communications and organizational skills.

Education

•          Advanced Diploma in Business Management - completed - 2001

·                     Bachelor of Business Degree – completed – 2003

·                     Masters of Business Administration Degree – completed 2006

•          Diploma/ Certificate IV Finance & WA supplementary Cert – AAMC, Perth WA - 2008

•          Anti-Money Laundering & Counter Terrorism Certificate – Perth WA 2008

•          Occupational Health & Safety Certificate – AAMC, Perth WA

•          Tri ligula - English, Afrikaans and German

Affiliations

•          Registered with the Australian Institute of Company Directors

•          MFAA membership – Australia (2008)

·                    Keep Australia Beautiful Member – WA

·                    Star Light Children’s Foundation Supporter

Computer Skills

•          Microsoft Office Suite

•          SAP

•          Geni

•          MYOB

·                     Various In-House Systems

Career History

April 2011 – Sept 2012     Campbell’s Cash & Carry - Perth WA

Campbell’s Cash & Carry Balcatta is a division of Metcash Australia which encompasses the FMCG Retail & Wholesale Industry, with a turnover exceeding $50m per year (Staff of 112 members)              

Branch Manager

Responsibilities

•          Strategic management of day to day operations

·                     BDM management, budgeting and KPI development and management

•          Branch accountability to achieve & meet set targets and budgets

•          P & L, stock profit and margin management

•          Credit & Debtors management

•          Management of trading and micro marketing as well as Change Management

•          Stock management including controlling of shrinkage and Ullage

•          Operations management to comply to State and Federal government regulations including OH&S, HACCP and EEO policies, procedures and legislations

•          HR management and personnel training to improve efficiency of all systems and procedures for more effective customer service (CRM system) and as a result meeting of KPIs

•          Reporting to senior management on past trends, current activities and forecast of expected activities

Achievements

·                    Business growth from 10% to 109% per category respectively with a healthy margin growth

·                     Distribution sales business growth of 100% in one year

·                     Strategically sought new distribution Sales routes which not only expanded our client list but also showed a growth of 46% within four months

May 2010 – Nov 2010    WestCare Industries - Perth WA

(Contract)                       WestCare Industries is a non-profit company which specializes in the customer service industry, with a turnover exceeding $25m per year

Sales Manager

Responsibilities

•          P&L management

•          Financial management, budgeting & forecasting

•          Public & Government contract negotiations

•          Tender preparation and lodgment

•          B2B & commercial plus retail revenue growth

•          Systems improvement

•          Streamlining from Sales to Production

•          Client Service Management (CRM)

•          Strategic Sales Planning

•          Sales personnel training/ development and wellbeing

Achievements

·                     Business/turnover growth of 18%

·                     Implemented a new budgeting, KPI reporting and customer call cycles structure

·                    New Business development: acquired new customers and streamlined their estimator system/ procedures, creating a more effective and speedy response to customers on price quotes

Jan 2008 – April 2010    Commercial & General Finance – Perth WA

Commercial & General Finance closed due to the global financial crisis, before which had a turnover of $180m per year (staff of 65)

General Manager

Responsibilities

•          Strategic business planning & implementation

•          Sales & marketing management

•          Operations management

•          System monitoring & logistics management

•          HR management and staff training/ development

•          Financial and budget management

•          Client service improvement/ development

•          Change management and OH&S management

•          Contract negotiations

Achievements

·                     Grew financial results

·                     Improved Customer service levels

·                     Decreased operational costs by approx. 6.5% due to system management

Aug 2005 – Dec 2007     Griffiths Coffee – Melbourne VIC & Perth WA

Griffiths Coffee encompasses the Hospitality and FMCG industry with a turnover exceeding $25m per year (Staff of 100)

State Manager

Responsibilities

•          Strategic management; formulating long term plans with periodic controls to achieve set targets.

·                     Retail and wholesale sales management

·                     Business development management which included KPI setting and reviews

•          Marketing, range development and product launches

•          Finance management; sales, budgets, reports, forecasting

•          Managing change and rationalizing the management structure to increase efficiency and client service

•          HR functions in terms of selection, training and contracts negotiations

•          Logistics and Supply chain management

•          System improvement and implementation

•          OH&S monitoring and management

•          Warehouse, Distribution and Stock Management

Achievements

·                     Increased turnover by 12% with a healthy margin growth

·                     Increased distribution growth by 15%

·                     Decreased operational costs by 12.5%

Nov 2003 – July 2005              Best Bar Reinforcement – Perth WA

Best Bar Reinforcement is a steel reinforcement supplier within Australia. I worked as a senior machine operator. This was to fulfill my visa requirements in order to obtain my Australia citizenship in 2005

June 2002 – May 2003             Namib Mills – Multi Sites - South Africa

(Contract)                                Namib Mills is a FMCG industry which delivers support through a dedicated team of skilled professionals to assist the Group’s subsidiaries to improve sales and operational efficiency, reduce costs and improve workflow, thereby maintaining and improving the Group’s competitive advantage in the markets in which it operates. Annual turnover exceeds $650m

Sales, Marketing, Brand and Merchandising Manager (Staff of 500)

Responsibilities

•          Directly reporting to the executive management team

•          Qualifying potential clients and the business development of new accounts

·                     Customer relations management (CRM System)

•          Strategic management; market analyzing, demographics, placing products and product ranges

•          Managing of sales, marketing and merchandising teams including team coaching, development and training

•          Financial planning & reporting

•          Logistics & production/ distribution & development

·                     Export management

•          Supply chain negotiations

Achievements

·                     Business growth of 89% in 6 months

·                     Market share increase of 60%

·                     Margin growth of 15%

Feb 1984 – May 2002               CIC Holdings Limited is the parent company:

United Agencies Group (14 Companies in the group)

United Agencies Group is a multi-site commercial warehousing, sales and distribution company that encompasses the FMCG consumer goods industry with a turnover exceeding $2.2b per year (Staff of 700 + members)

Sales Director – 1996 to 2002

General Manager – 1991 to 1995

National Sales Manager – 1989 to 1991

Sales & Marketing Manager – 1987 to 1988

Key Account Manager – 1986 to 1987

Sales Representative – 1984 to 1986

Responsibilities

•          Strategic management; formulating long term plans with periodic controls to achieve set financial targets

•          Operations, logistics and supply chain management for distribution and client service level improvement with 14 national multi-sites

•          National sales, merchandising, marketing and multi-channel management

•          Financial, P&L, budgeting and cost management

•          Resource management - inventory purchases/ movements and distribution.

·                     National contract negotiations

·                     Export Management and sales

•          New product development & launches

•          HR management and OH&S management and development.

•          Staff management; development, coaching, training, empowerment, mentoring, in-house career development, staff client service development and improvement, promotional plan guidance, staff identification for future promotion. 

Achievements

·                     Progressing from sales representative to company Sales Director by the age of 28

·                    Increased growth for Indo Atlantic (affiliate to United Agencies Group) of 10% to 15% year after year

·                     Increase growth for Pan African Sales (affiliate to United Agencies Group) of 189% in 5 years

Referees

References available on request